Chargers already installed?
Hardware out of warranty? No existing support? No problem, we've got you covered
We specialise in this exact space to give you confidence that your EV charge points are well supported.
These are the typical steps we will guide you through...
01
Free phone consultation
We take the time to understand what problems you're looking to overcome and get to know the role charging plays in your business.
02
Charge Point Audit
This is the bedrock for our other services to build upon, giving us in-depth site knowledge to ensure future work is well handled, also giving you a compliance report and asset registry with back-office platform access.
p.s. upgradeable to include fire risk assessment or expansion planning.
03
Decide on Service Plan
We help advise the best plan for your requirements which takes into account any findings from the Charge Point Audit.
Our Maintenance-as-a-Service plans are ready to suit all budgets and site complexities.
Choose which Service Plan suits you best here.
Maintenance-as-a-Service...
but what does it mean?
Electric vehicle charge point Maintenance-as-a-Service (MAAS) is a comprehensive solution for managing and maintaining EV charging infrastructure. It's designed to ensure that charge points are always operational, reliable, and safe for users.
Essentially, it's a subscription or fixed contract service model where a third-party provider takes on the responsibility for all aspects of charge point maintenance, rather than the owner of the charge points handling it themselves.
You can find out more on our blog post.
04
Enter proactive regime
Typically, we begin with an EVCICR to achieve depth of compliance and give an annual focal point for servicing cadence.
05
Undertake any rectifications
Of course we hope this stage is not needed but any issues found at site should be rectified to bring up to standard.
06
On standby for reactive call-out
If any issue occurs which need in-field attention we will attend site within agreed SLA to make safe and in most cases, fix the issue on first visit to get you back up and running.
07
Data review
We never stand still, there's always new learnings and best practice to uphold. By overlaying this industry knowledge with your specific estate data we can provide key insight to improve performance into the next term.
Whilst we would not quote for the install work (to retain our impartiality), we can assist with reviewing installer submissions
We can provide a quality assurance assessment during the install, ensuring the installer is working to best practice
Selecting the correct maintenance regime and aftercare package for your install is our speciality. We will give your project aftercare the priority it deserves