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Service Plans

3 simple tiers to meet your needs

1. Choose your base plan

                  2. Add any bolt-ons 

                                      3. Message us for a quote
Cone tier 1

Ad-hoc

6 months free included with Charge Point Audit completion!

 

Entry-level access to our platform and services. Platform fee only, all other services individually priced. 

Cone tier 2

Core

Industry-leading proactive and reactive package to meet most business needs

All essentials covered, leverage intelligent maintenance, and discounted additional services. 

Cone tier 3

Comprehensive

A complete package for high-profile or high-usage sites​​

Superior, 24-hour call-out SLA with enhanced review criteria and further bolt-on options available.

What's included?
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x  1

x  2

Back-office migration

Charge point operator role

Ad-hoc

Core

Comprehensive

Annual EVCICR

Portal access

Annual reactive visits per site 

48-hr Service Level Agreement

Standard inclusions

Bolt-on Options

24-hr Service Level Agreement

4-hr Service Level Agreement

Unlimited call-outs

Monthly visual inspection (public network only)

24/7/365 toll-free, staffed helpline

Overage margin

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Light inspection visit

* Overage margin is calculated by term of service agreement, please enquire for details.

All plans available on an annual basis.

Core and Comprehensive available as 5-year service plans for best prices.

​  5-Year Plans Include

100% deduction of Charge Point Audit costs 

and other discounts

Platform Fees Explained

Flat fee regardless of service plan tier (quoted additionally), calculated per site per annum.

1-9 units = £300

10-19 units = £350

20+ units = £425

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