A maintenance partner focused on aftercare, powered by Arcane Charging Connect, so your client stays your client. You earn recurring monthly revenue on every commercial socket you install.
Fewer callbacks. More recurring revenue.
Most platforms tell you when a charger has failed. Arcane spots the warning signs before it does. It is our operations and maintenance platform, and it gives you a ready-made aftercare offer for every site you install, without building your own monitoring desk or support team.
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Every socket you install becomes monthly recurring revenue, under your name or both of ours.
It watches the live OCPP data from every charger and flags problems before a charger fails.
Resets, unlocks and reconfiguration happen from our side, so your engineers go to site only when they are really needed.
Use it on its own for a private network, or add our free CPMS or any other when a site needs payments or public charging.
Every return visit is a day away from the work you would rather be doing.
Ongoing inspection and compliance is a different discipline, with different skills and margins.
The wrong partner can cost you the account, so the referral has to be one you can trust.
Safer Charging will be the aftercare partner: we look after the operation behind your installs, and your client stays yours.
Arcane Charging Connect watches each charger’s live OCPP data and flags warning signs before it fails.
Most issues are fixed remotely, so your engineers go to site only when they are really needed.
When the system flags that maintenance is needed, you get first refusal. If you would rather not, our engineers pick it up.
Every visit ends in a tested report with the diagnosis, outcome, sign-off and GPS location, kept by your client.
Free 2-minute assessment for EV installers
Most commercial installers are excellent at winning and delivering charge point work, then move straight to the next job. Maintenance, compliance and software uptime often get left behind, along with the recurring revenue that goes with them. This assessment shows how ready your business is to capture it.
Whichever you choose, we take on the operational management of your clients’ chargers: monitoring, fault finding and client support. Any maintenance work, you get first refusal on.
Both named. We bill your client.
We run the day-to-day operation under the name Arcane Charging Connect and invoice your client directly, so there is nothing for you to administer. You get first refusal on any maintenance work or future installations.
How we partnerWe bill you. You control the client relationship.
The service goes out under your name. We run the chargers behind the scenes and invoice you, and you remain your client’s single point of contact. You keep first refusal on any maintenance work or future installations.
How we partnerHere is how we help the other buyers we work with.